Wednesday, 10 August 2011

blink – a double take

I’m still reading Malcolm Gladwell’s Blink and it is clearly turning out to be a thought promoting read. In Chapter 6 “Seven Seconds in the Bronx: The  Delicate Art of Mind Reading”,  in particular the section entitled “Arguing with a Dog”, has been the catalyst today  Here, Gladwell documents accounts of policemen telling of a time when they had to fire their guns.  Time and again such accounts, he says, show the same details  - extreme visual clarity, tunnel vision, diminished sound, and the sense that time is slowing down. This is how our bodies react to extreme stress.

Reading this I am reminded of my run in with a beaching boat in Puerto Escondido, Mexico. I am walking along the beach one morning when I am alerted by an elderly man shouting at me to look out, to look behind me. I turn round and coming straight for me, out of control, is a boat, beaching onto the sand. The next moment, probably less than a minute, is  for me characterised by these same sensations. All I can see is the boat, heading straight for my legs; I am aware that if it hits them they are gone; I am not conscious of any sound at all, I have some memory of back peddling in the sand and going down but then nothing. Unknown to me, my body has reacted with amazing speed and agility, I have somersaulted  head over heels and am standing erect away from the boat. For a moment I am not even sure whether I have been hit or not. Gradually everything settles back, something like normality returns, I am aware of everyone, they are talking and asking me questions. My arm I realise has been hit but not broken. I am alive, intact and just want to be somewhere else.

So my personal experience of extreme stress bears out Gladwell’s descriptions and just as the policemen who has to fire on an assailant and not hit his colleague performs better because his senses are narrowed, allowing him to focus on the situation to hand, so my senses narrowed to enable me to react very quickly and intuitively to the danger and so avert disaster.

Thus psychologists describe how under extreme pressure, as heart rates soar, people get too aroused, and past a certain point, our bodies begin shutting down so many sources of information in order to concentrate of survival, that people can no longer dial 911, they forget to press the send button on their mobile phone, they even void their bowels, all this lack of control comes as blood is withdrawn from our outer muscle layers and concentrated in the muscle core so as to make the muscle hard and limit bleeding in the event of injury.

This says Gladwell, is why many police departments have banned high speed chases – not just for the immediate dangers during the chase but because of what happens after it. High speed chases are exactly the sort of activity that push people into this dangerous state of high arousal. A clear example is given using the famous case of Rodney King – why did the officers not stop their beating of King when a colleague told them to back off – answer they did not hear his words, for them sound had silenced, their ears had shut down. Another example is given  of the case of Robert Russ, who pursuing policemen were so wound up after another post pursuit shooting, that they broke with protocol, exited their vehicle to confront Russ sitting quietly in his, not exactly resisting arrest ! The result was that the officer broke the car window and Russ was shot close up in the chest. An unjustified shooting as the officers should not have been anywhere near Russ’s car, the detailed protocol for such stops was for them to sit tight and ask the driver to get out of his car. Here the officers' aroused state, narrowed their vision and thinking, they constructed a rigid system that said that a young black man in a car running from police had to be a dangerous criminal and all evidence to the contrary that Russ was sitting quietly in his car, he had not gone about 70mph did not register. Yes  the typical reaction to extreme stress arousal - you stop relying on the actual evidence and fall back on stereotype. Now many US police department 's have moved from two officer squad cars to single officer cars - the reason, one cop on his own slows things down, no opportunity for bravado, and single cop cars get into less trouble.

Sadly all this would have been but interesting reading if it were not for the events of the past few days in London and the shooting of Mark Duggan. Reminiscent of John Charles De Menezes, Stephen Waldorf and probably many more.

Monday, 8 August 2011

blink and the four horseman of an Indian apocalypse

Four Horsemen
I am reading Malcolm Gladwell’s Blink. There’s one section called “The Importance of Contempt” where he describes work done studying marriage success and failure by John Gottman. Gottman has identified what he calls “The Four Horsemen”: defensiveness, stonewalling, criticism and contempt, of which contempt is the single most important and for which there is no gender difference. He defines contempt as any statement made from a higher level. His research shows that the presence of contempt in a relationship predicts its breakup, and even how many colds the partner receiving  contempt gets. Outside of marriage it correlate with the number of malpractice suits filed against doctors. Please basically do not sue doctors they like. Doctors with a dominant tone of voice are more likely to be sued: doctors who listen and respect the patient are more likely not to be sued.
Another section is called “Primed for Action”, where Gladwell describes the priming experiments of psychologist John Bargh, who showed the power of priming via the  scrambled sentence test – the subject is asked to quickly make grammatical 4 word sentences out of each of the 10 five word group, but the impact is on the subjects behaviour immediately thereafter which is altered through having been primed by the presence of suggestions of say the state of being old in each of the 10 groups of words.
A variant on this, conducted by Claude Steele and Joshua Aronson,  looks at  the implications of asking college students to identify their race on pretest questionnaire. They are then asked to answer 20 questions for a standardised test used for entry into Graduate School in the USA. Their study shows that black American graduate students scores dropped by 50% when the pre test questionnaire asked about their race. “Girls can’t do mathematics” creates a similar stereotyping effect
All this has me thinking about whether contempt can be primed in relationships? 
Here in India I have heard so many folks say how authoritarian their bosses are. If I look back at the best bosses I have had, they do have one thing in common, respect. With the good ones I’ve  never felt I was not respected, that my views and opinions were never listened to, that my advice was not taken. With the  good ones, I was given respect by being given a clear scope for my authority and then allowed to get on with my job. With the good ones I never felt I was being talked down to , even when being mentored or coached in a new area. So in this respect, a relationship with a boss is a bit like a relationship with a spouse and Gottman’s Four Horsemen apply: is you are defensive and never raise your head above the parapet you don’t have a healthy relationship with your boss; if he stonewalls your requests for action, resources etc, the relationship is not good, if either party is unconstructively critical of the other, the relationship is soured and if there is contempt in the relationship you’d best find a new job quick!
So back to India. How often do we hear, see the Four Horseman? I put it to you that they are pervasive. Go on test this out and post back. Think about your experiences with bureaucracies and petty officialdom; about those infuriating moments when you realise that you are getting nowhere with your request for action; every time you were stonewalled by a “jobsworth” during your attempts to get your visa extended; every time someone talked down to you as a “foreigner” ( Mike, think the bus man who harangued  you to keep your arm in). Now think also about how many times you have witness the same behaviour being given out by one Indian to another – yes loads of times. Just look at the dominant tone of voice used by petty officials when dealing with the public, and worse if the public is someone who is SC/ST, or between men and women. How often have you seen people only really working when the boss is around, how openly critical of their staff some leader of organisations are, how controlling they are such that nothing can happen without their say, no one will act or take decisions in their absence ; how centralised decision making is ; and how many times have you then heard ‘oh so and so doesn’t know his job’ or similar comments about colleagues. Yes the Four Horsemen (defensiveness, stonewalling, criticism and contempt) are to be found everywhere.
Clearly the caste system exacerbates this but one is constantly struck by how subservient people are even with people who you would think they should think of as equals. I suggest there are behavioural  primers at work as well. Take for example the Namaste gesture  - in its full form it is not only the placing off hands together prayed like in front of the chest but  is also accompanied by a bow of the head; the whole touching your feet thing; always calling the manager ‘sir’; all dressed up as signs of respect but in reality are reinforcing the inherent contempt of the superior – inferior  relationship rather than fostering mutual respect. Likewise, the wholesale taking of bribes, the paying to get jobs etc are all reinforcers of a superior- inferior relationship.
How do you change this? I don’t have any magical answer but unless one is found I suspect India will be loosing some of its shine, and the BRICS countries will be loosing its current  “I” with some other country over taking from India in terms of growth and influence in the world on 2050.

Sunday, 7 August 2011

Saturday night at the movies

This week’s ramble through the old movie collection saw me revisit a favourite , follow the disintegration of a relationship, laugh at multiple murder and watch a great car chase whilst listening to one of the best “voice candy”!
   
The Break Up – mediocre film about the downhill spiralling of a relationship break up running out of control. The one positive thing about this film was that it caught how it is the little things (here 3 lemons) which blow up out of all proportion that kill a relationship. But otherwise it is a lightweight.
 ashramblings verdict: Lightweight watch if nothing better on  (1*)
Very Bad Things – ‘5 go killing’ – or some ‘bad things happen on the way to the altar’ – a comic turn on the murder cover up theme with Christian Slater and Cameron Diaz was strangely enjoyable
It wasn’t until I was part way through that I realised these two apparently unrelated films both had actor Jon Favreau in them – as the the husband to be in Very Bad Things, and as best buddy of the husband in The Breakup
 ashramblings verdict:  Likeable romp (2*)
Taken The Luc Besson and Robert Marc Kamal writing team with direction by Pierre Morel to deliver a satisfying thriller around the well told story of father (Liam Neeson) seeks abducted daughter (Maggie Grace)  . This got mix reviews but I liked it – Ok I’ll admit to loving Liam Neeson’s voice so I can forgive the convenient way the pipework works loose to facilitate his escape as he traces the Albanian traffickers through Paris. But that aside, the story line is credible enough to hold you through and there’s a great car chase, maybe even better than the set pieces done for Bond movies. Watch out for Famke Janssen (Jean from X Men) as the mother, and yes the actress playing the seventeen year old who one minute is an excitable spoilt child, ditzy naive teenager on the brink of womanhood is Shannon from LOST ( amazing what difference hair colouring can make for an actress!) One to put the feet up and just watch. 
 ashramblings verdict:  Good Thriller (3*)
Perfume A hypnotic movie based on Patrick Suskind’s fantastic best seller of the same name. John Hurt narrates the story of Jean Baptiste Grenouille and his search to capture the essence of being in perfume. Nice set piece character performance from Dustin Hoffman as the old dried up perfumiere Baldini and Alan Rickman as the loving vengeful father with that mixture of love and hate he portrays so well. I read the book years ago, and had forgotten how good the film is. Such a pity films cannot deliver odours as well as sounds to the viewer.
 ashramblings verdict:  Hypnotic classic (4*)